Inspection Excellence Program

Effective January 1st, 2016

The current Owner Excellence and Unit Excellence Programs will be combined and transformed into the broader Inspection Excellence Program (IEP) that will offer benefits to more units. Benefits will be in two tiers and will apply to units, not owners.

Tier 1

  • Requirement: unit must pass two inspections in a row (initial and/or annual) on the first try.
  • Benefits: biennial inspections (every two years rather than every year), self-certification by owner and tenant for minor fails, and a Home Depot discount card.

Tier 2

  • Requirements: unit must qualify for Tier 1 and pass an enhanced inspection with revised criteria.
  • Benefits: biennial inspections, self-certification by owner and tenant for minor fails, vacancy payments and Home Depot discount card for owner.

Note: current UEP units will automatically qualify for Tier 2, but in order to maintain these benefits the unit must past its next annual or initial inspection on the first try.

Owner Suspension Guidelines

CHA has and will continue to take steps to ensure that every unit in the HCV Program meets Housing Quality Standards (HQS) and are inspected in a timely manner.  In January of 2015, CHA implemented a guideline that requires owners or their representatives, to be present at their annual inspection appointments. The January 2016 guideline states that any re-inspection for annual inspections, that results in “inconclusive” or no-show” will result in a failed inspection and may cause the unit to go into abatement.

Effective May 1st, 2017, CHA will modify the Owner Suspension Guidelines. If a property owner meets the criteria listed below, they will now be issued a warning letter and must attend a CHA-HQS Training prior to entering into any new HAP contracts.  

  • Smaller owners (20 units or fewer in HCV) – two more HAP contract terminations due to HQS violations within 12 months.
  • Larger owners (21 units or more in HCV) – 10% or more of their HAP contracts have been terminated due to HQS violations within 12 months.

If a property owner subsequently has a HAP contract termination due to HQS violations after receiving a warning letter, they will have a moratorium on new HAP contracts for one year. 

To avoid HAP contract terminations, property owners should be present at their inspections and should make every effort to pass the inspection on the first attempt.