Inspection Excellence Program

Implemented January 1st, 2016 and modified January 1st, 2018

In order to give high quality owners more flexibility, CHA offers the Inspection Excellence Program, an incentive program for owners to pass inspections on the first attempt.

In conjunction with moving to biennial inspections, effective January 1, 2018, CHA is making modifications to IEP. We will no longer conduct enhanced inspections and there will only be one tier to the program. The only requirement to qualify for IEP is that the unit pass two consecutive inspections on the first attempt. 

All units with IEP status will qualify for Vacancy Payments. 

These changes do not eliminate any current benefits, they only expand the number of owners/units eligible. 

Owner Suspension Guidelines

CHA has and will continue to take steps to ensure that every unit in the HCV Program meets Housing Quality Standards (HQS) and are inspected in a timely manner.  In January of 2015, CHA implemented a guideline that requires owners or their representatives, to be present at their annual inspection appointments. The January 2016 guideline states that any re-inspection for annual inspections, that results in “inconclusive” or no-show” will result in a failed inspection and may cause the unit to go into abatement.

Effective May 1st, 2017, CHA will modify the Owner Suspension Guidelines. If a property owner meets the criteria listed below, they will now be issued a warning letter and must attend a CHA-HQS Training prior to entering into any new HAP contracts.  

  • Smaller owners (20 units or fewer in HCV) – two more HAP contract terminations due to HQS violations within 12 months.
  • Larger owners (21 units or more in HCV) – 10% or more of their HAP contracts have been terminated due to HQS violations within 12 months.

If a property owner subsequently has a HAP contract termination due to HQS violations after receiving a warning letter, they will have a moratorium on new HAP contracts for one year. 

To avoid HAP contract terminations, property owners should be present at their inspections and should make every effort to pass the inspection on the first attempt.